Hotspot Shield is an ideal VPN service for users that are seeking superfast connectivity speeds and a safe and reliable provider for online browsing, using AES-256 encryption to ensure a secure environment for online activities for you or the whole family. Live chat is available 24/7.

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9.6

Hotspot Shield – All-round Excellence

Hotspot Shield is a popular virtual private network (VPN) service recognized for its speed and security. With a user-friendly interface and robust encryption, it promises seamless browsing and top-tier data protection. Hotspot Shield offers a variety of unique features and optimal performance connectivity. Continue reading to learn more about its pricing and customer support, including the suitability for various user needs, from streaming to online gaming, providing you with a comprehensive understanding of this VPN provider’s offerings.

Incredible Speeds Around the World

Hotspot Shield proudly markets itself as one of the fastest VPNs available, boasting patented Hydra VPN protocol for superior speed and performance. The provider promises high-speed connections, smooth streaming, and minimal lag, setting high expectations for users who prioritize speed. Let’s examine whether Hotspot Shield delivers on its performance promises in the following tests.

Local Speed Test without Hotspot Shield

  • Download Speed: 100Mbps
  • Upload Speed: 100Mbps

Local Speed Test with Hotspot Shield

  • Download Speed: 98Mbps
  • Upload Speed: 90Mbps

As the test above shows, when using a local server, there is almost no drop in download speed (2%), and while the drop in upload speed was bigger (10%), it is unlikely to be a problem.

Hotspot Shield impressively maintained excellent speeds when tested using servers both near and far:

UK (London)
  • Download: 99Mbps
  • Upload: 56Mbps
Brazil (Sao Paulo)
  • Download: 98Mbps
  • Upload: 37Mbps
Japan (Tokyo)
  • Download: 99Mbps
  • Upload: 30Mbps
Australia (Sydney)
  • Download: 99Mbps
  • Upload: 30Mbps

It is immediately apparent that Hotspot Shield has incredible download speeds. There is almost no difference in speeds with the VPN turned on or off. As such, it truly is one of the fastest VPNs around. The upload speeds were not as impressive, but this is unlikely to be an issue unless you need to transfer a vast amount of data.

The latency was also extremely low, and there are gaming-optimized servers available. This means that Hotspot Shield is an excellent choice of VPN, no matter what you want to use it for.

Servers All Around the World

Hotspot Shield boasts a substantial network of 1800 servers spread across 80 countries, leveraging virtual and physical servers to provide reliable, global coverage. This Californian-based VPN provider ensures secure access to online information and allows torrenting traffic across all its servers. Its servers are in 16 countries in the Americas, 48 countries in Europe, 28 countries in the Asia Pacific and 7 countries in the Middle East and Africa. Users on the free version have a more limited choice, with server locations restricted to the UK, New York, Singapore, and Los Angeles.

Excellent Privacy Credentials

Operating under US jurisdiction, Hotspot Shield offers robust privacy measures. It employs obfuscation technology, ensuring your activities remain untraceable. Upholding a stringent no-logs policy, it guarantees your online presence is not recorded. Additionally, DNS leak protection is integrated, preventing accidental exposure of your browsing data. Hotspot Shield also incorporates other protection measures, ensuring comprehensive safeguarding of your digital footprint. Finally, your data is secured with strong encryption, adding another layer to the defense against unauthorized access.

Advanced Security Technologies to Protect Anonymity

In terms of security and technical specifications, Hotspot Shield provides multiple layers of protection. It incorporates multi-factor authentication, enhancing the security of your account by requiring multiple forms of verification. Moreover, the VPN uses secure protocols to ensure a safe and private connection. Hotspot Shield also includes DNS leak protection, which prevents your browsing data from being inadvertently exposed. In the event of a sudden drop in your VPN connection, the built-in kill switch automatically disconnects you from the internet, thereby preventing any data leakage. This comprehensive suite of security features ensures your online activities remain private and secure.

Protocols Available in Hotspot Shied
IKEv2/IPSec
NordLynx (WireGuard)
OpenVPN (TCP/UDP)
Encryption
AES-128
AES-192
AES-256
Blowfish
ChaCha20
Security
DNS Leak Blocking
First-party DNS
IPv6 Leak Blocking
Supports TCP Port 443
VPN Kill Switch
WebRTC Leak Blocking
Advanced Features
Ad Blocker
Dedicated IP
Double VPN
Smart DNS
SOCKS
Split Tunneling
Tor over VPN Server
Tracker Blocker

Easy to Use Apps for Every Device

Hotspot Shield user interface

Hotspot Shield offers an exceptional product and user experience. Its compatibility with a wide range of devices makes it a versatile choice for individuals with diverse tech ecosystems. Whether you use a smartphone, tablet, or computer, Hotspot Shield can accommodate your needs. In terms of operating system compatibility, it caters to most major platforms, including Windows, macOS, Android, and iOS. This ensures you can stay protected regardless of your device’s operating system. Furthermore, Hotspot Shield provides a native app, offering a seamless, user-friendly experience. The app is intuitively designed, making it easy for users to navigate and configure their VPN settings.

Highly Affordable for All the Family

Hotspot Shield is one of the few VPN services that still has a free version for users to try out. While the free version can be a great way of testing out Hotspot Shield and potentially using it occasionally, it lacks the same features as the Premium version. The VPN provider does not offer a year-long package. Instead, customers can choose between the monthly Premium version or the Premium Family package. The major difference between the two is that the family package permits five member accounts, each of which can connect up to five devices. The monthly fee of the Premium package is $7.99, while the Premium Family deal is $11.99 per month.

Monthly
US$12.99/MO
Billed $12.99 every month
1 Year
US$7.99/MO
Billed $95.88 the first year
Save 39%
3 Years
US$2.99/MO
Billed $107.64 every 3 years
Save 77%

Accessible and Responsive Customer Support

Hotspot Shield’s customer service is designed to provide comprehensive support to its users. Multiple channels are available for assistance, including live chat and email, allowing users to choose the most convenient method for them. Their help center is also a valuable resource, providing detailed guides and frequently asked questions. The customer service team is able to provide support in several languages, accommodating a global user base. Furthermore, Hotspot Shield’s customer service operates around the clock, offering 24/7 support. This ensures that no matter when an issue arises, users can receive timely help, enhancing the overall user experience.

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